Last Updated: December 2024
EduTrade Services ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our training services.
We comply with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African data protection laws.
We may collect the following personal information:
When you visit our website, we may automatically collect:
We use your personal information for the following purposes:
We process your personal information based on:
We may share your information with trusted third-party service providers who assist us in:
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law, court order, or government regulation, or if necessary to protect our rights, property, or safety.
If EduTrade Services is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymise it.
You have the following rights regarding your personal information:
To exercise these rights, please contact us using the details provided below.
With your consent, we may send you marketing communications about our courses, events, and services. You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect service-related communications necessary for course delivery.
Our website uses cookies and similar tracking technologies. Please see our Cookie Policy for detailed information about how we use cookies and how you can manage your preferences.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Your information is primarily stored and processed in South Africa. If we transfer information outside South Africa, we ensure appropriate safeguards are in place to protect your information in accordance with POPIA.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us:
If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the Information Regulator of South Africa: