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Terms & Conditions

Last Updated: December 2024

1. Introduction

These Terms and Conditions govern your use of the EduTrade Services website and your participation in our training programmes. By accessing our website or enrolling in our courses, you agree to be bound by these terms.

2. Training Services

2.1 Course Offerings

EduTrade Services provides professional corporate training programmes as described on our website. We reserve the right to modify course content, schedules, and facilitators as necessary to maintain quality and relevance.

2.2 Course Bookings

Course bookings are confirmed upon receipt of payment or signed agreement. Places are allocated on a first-come, first-served basis. We reserve the right to cancel or reschedule courses due to insufficient enrolments or unforeseen circumstances.

2.3 Course Cancellations by EduTrade Services

If we cancel a course, participants will be offered an alternative date or a full refund. EduTrade Services is not liable for any additional costs incurred by participants due to course cancellations.

3. Participant Obligations

3.1 Cancellations and Refunds

  • Cancellations made more than 14 days before the course start date: Full refund minus 10% administration fee
  • Cancellations made 7-14 days before the course start date: 50% refund
  • Cancellations made less than 7 days before the course start date: No refund
  • Substitutions are permitted at no additional charge with prior notice

3.2 Attendance and Participation

Participants are expected to attend all scheduled sessions and participate actively in training activities. Certificates of completion are issued only to participants who attend the full course.

3.3 Conduct

Participants must conduct themselves professionally and respectfully towards facilitators and fellow participants. EduTrade Services reserves the right to remove any participant whose behaviour is disruptive or inappropriate, without refund.

4. Payment Terms

4.1 Fees

Course fees are as quoted at the time of booking. All fees are in South African Rand and include VAT where applicable.

4.2 Payment

Payment is due before the course start date unless alternative arrangements have been agreed in writing. We accept bank transfers, credit cards, and other payment methods as specified.

4.3 Late Payment

Late payment may result in cancellation of your booking. Interest may be charged on overdue accounts at the prevailing prime rate plus 2%.

5. Intellectual Property

5.1 Course Materials

All course materials, including presentations, handouts, and digital resources, are the intellectual property of EduTrade Services or our licensors. Participants may use materials for personal reference but may not reproduce, distribute, or commercially exploit them without written permission.

5.2 Website Content

The content on this website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. Unauthorised use is prohibited.

6. Limitation of Liability

6.1 Training Outcomes

While we strive to deliver high-quality training, EduTrade Services makes no guarantees regarding specific outcomes, career advancement, or business results from course participation.

6.2 Liability Cap

To the maximum extent permitted by law, EduTrade Services' total liability for any claim arising from our services is limited to the fees paid for the relevant course.

6.3 Exclusions

EduTrade Services is not liable for any indirect, consequential, or incidental damages, including loss of profits, data, or business opportunities.

7. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA). By using our services, you consent to such processing.

8. Website Use

8.1 Acceptable Use

You may use our website for lawful purposes only. You must not use our website in any way that causes damage to the website or impairs its availability or accessibility.

8.2 Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.

9. Amendments

EduTrade Services reserves the right to amend these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the South African courts.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: info@edutradeservices.co.za
  • Phone: +27 79 881 9373
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